Service

SERVICES

Provide Exclusive Services

Getting support or consultancy for your IT can become expensive and complicated when all you need is a fair price and someone to 'just fix it'.
We provide a unique and simple subscription model providing convenience to our customers with NO HIDDEN COSTS and complete transparency in what you pay for.

Service

Support & Maintenance

At BitMatrix customer experience is at the heart of everything we do. Our team of experienced professionals is dedicated to providing unwavering proactive support, maintenance, and monitoring for your IT environment. We are available 24/7 via email, telephone and through the agent-based contact us form. Partner with BitMatrix IT Solutions and experience the simplicity and peace of mind that comes with our subscription-based approach to IT management.

Service

End Point Security

Cybersecurity and data privacy are concerns that no business can afford to ignore, especially with regulatory changes coming nearly every year. Our forward-looking approach to cybersecurity ensures that your business is protected against known and emerging threats while adhering to government and industry guidelines. Our focus is on using our expertise and tools to minimise your risks at every stage by utilising our enterprise grade AntiVirus software to protect your environment and give you peace of mind.

Service

IT Consultancy

We specialise in providing tailored technical assistance to your business if you are seeking to elevate your capabilities. We can provide expert guidance and strategic solutions, customising our approach to meet the unique needs of each client. Emphasising a commitment to staying at the forefront of industry trends, we deliver thoughtful, long-term solutions to optimise the entire technology landscape, covering hardware, software, networks, and more. What sets us apart is our strategic and holistic approach, understanding the goals and challenges of each client to provide recommendations that go beyond generic advice, ensuring a comprehensive and tailored enhancement of their overall technology.

Plans

Subscription Options

We keep it simple and provide a subscription based model.
Pricing is based on a per device (PC, Laptop and Server) basis.
Contact us to find out more.

Per Device

Basic Month

  • IT Review - Performance
  • IT Review - Hardware & Cabling
  • Device - Patching
  • Device - Data Backups
  • Device - Remote Management
  • Device - Performance Monitoring
  • Device - Uptime Monitoring
  • Device - Monthly Reporting
Enquire

Per Device

Premium Month

  • IT Review - Security Audit
  • IT Review - ISP & WiFi assessment
  • IT Review - Health
  • IT Review - Performance
  • IT Review - Hardware & Cabling
  • Device - Patching
  • Device - Data Backups
  • Device - Remote Management
  • Device - Performance Monitoring
  • Device - Uptime Monitoring
  • Device - Monthly Reporting
  • Printers - Patching
  • Printers - Monitoring
  • Printers - Reporting
  • Network - Switches Management
  • Network - WiFi Management
  • Network - Monitoring
  • Network - Firmware Patching
  • Vendor - Telephony
  • Vendor - Internet Provider
  • Vendor - Proprietary Software
Enquire

Add On

AntiVirus Month

  • AV - Software
  • AV - Updates
  • AV - Scanning
  • AV - Monitoring
Enquire